FAQs
Utility
Are extensions given on utility bills?
Two (2) extensions are permitted within each calendar year. A due date will be established for payment and if not paid; utility services will be disconnected.
What if I do not receive my utility bill?
If you do not receive a bill, you may want to check with Town Hall: Utility Billing since it is due by the 15th of each month.
What if I mailed my payment before the due date and Town Hall does not receive it?
Utility accounts are not considered paid until the Town has received the payment. Mail postmarks are not considered when determining when an account has been paid.
What do I do if I disagree with my water reading or suspect a leak?
If you suspect a leak, you may contact Town Hall: Utility Billing and they will issue a service order to re-check your reading.
Customers are encouraged to check their plumbing and irrigation systems regularly to avoid a water leak. Even a small leak, a running toilet, or a faulty sprinkler head can cause excessive and expensive water consumption.
The Town assumes no liability for water leaks. Water leaks are the responsibility of the customer and must be paid in full.